The Admissions Clerk works as a member of the Admissions and Records Department and reports directly to the Student Records Coordinator. The Admissions Clerk is responsible for admission information to students through personal visits, emails, letters, and phone conversations. Development of a high level of knowledge regarding South Plains College’s academic and technical offerings and the College’s services is essential.
This position requires a professional appearance and demeanor as well as strong communication and computer skills. High energy and a positive approach to working with students and colleagues is a must. The individual must be customer service oriented and must work well in a team context.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Assists with student record keeping, scanning of records, registration, and semester processes.
- Assists students with general admission information and forms.
- Processes student drop requests, withdrawal, and administrative drops.
- Assists with processing of applications for admission.
- Assists with posting of TSI Information.
- Assists with student drop requests and withdrawals.
- Assists with Dual Credit student registration and inquiries.
- Greets and assists students at the Admissions and Records counter.
- Assists with verification of student data during Master File process.
- Maintains the confidentiality of student and course records.
- Performs other duties and responsibilities as assigned by the Student Records Coordinator and the Dean of Admissions and Records.
To perform this job successfully, an individual must be able to perform each essential duty with high level of accuracy and efficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (A. A.) or equivalent from a two-year college or technical institution preferred. Or Certificate of Proficiency in office occupations and at least one or more years related office experience and/or training.
Ability to communicate and effectively present information in one-to-one situations with students, visitors, faculty and other employees of the organization. Possess excellent public speaking skills and ability to project a positive image for the college.
LANGUAGE, WRITING AND REPORTING SKILLS
Ability to read and comprehend simple and complex instructions, short correspondence, and memos. Ability to write simple correspondence and reports. Ability to write well, employing accepted principles of business communications, is preferred.
Experience in applying current computer technology and software applications to essential responsibilities, duties, and tasks. Knowledge and experience with working with computers and software in a Windows environment. Must be proficient in Microsoft Office.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to work with a wide variety of people and participate as a team member to accomplish multiple projects and goals. Ability to meet and greet the public in a positive and productive way.
Ability to organize tasks and activities essential to performing the specific duties and responsibilities of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to reach with hands and arms. The employee is frequently required to talk and listen. The employee is required to stand; walk moderate distances; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Busy working environment with numerous interruptions. High traffic and multi-tasking department.