Student Records Coordinator

SUMMARY

The Student Records Coordinator works as a member of the Admissions and Records Department and reports directly to the Registrar.  The Student Records Coordinator is responsible for tracking all TSI (Texas Success Initiative) student compliance and record keeping.  Other responsibilities include communicating with students and faculty through personal visits, emails, letters, and telephone.  Development of a high level of knowledge regarding South Plains College’s academic and technical offerings and the College’s services is essential.

This position requires a professional appearance and demeanor as well as strong communication and computer skills.  High energy and a positive approach to working with students and colleagues is a must.  The individual must be customer service oriented and must work well in a team context. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Coordinates student record keeping and scanning of records.
  • Coordinates verification of student data during Master File process.
  • Maintains the confidentiality of student and course records.
  • Processes student history records.
  • Tracks TSI student compliance.
  • Enters placement scores.
  • Enters TSI exemption scores.
  • Maintains and updates FICE and CEEB codes.
  • Manages and supervises front office admissions staff at the Levelland Campus.
  • Trains front office personnel for Levelland.
  • Assists students with general admission information and forms.
  • Assists with applications for admission.
  • Assists student drop requests and withdrawals.
  • Knowledgeable of the processes involved with processing admissions applications.
  • Assists with registration and semester processes.
  • Performs other duties and responsibilities as assigned by the Registrar and Dean of Admissions and Records.

SUPERVISORY RESPONSIBILITIES

Directly supervises five front office staff members in addition to student workers. Tracks and maintains staff workflow and performance. Verify employee’s time clock monthly.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with high level of accuracy and efficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

  • Bachelor’s degree preferred
  • Higher education experience preferred.
  • Excellent computer skills.
  • Strong communication and interpersonal skills.

COMMUNICATION SKILLS

Ability to communicate and effectively present information in one-to-one situations with students, visitors, faculty and other employees of the organization. Possess excellent public speaking skills and ability to project a positive image for the college.

LANGUAGE, WRITING AND REPORTING SKILLS

Ability to read and comprehend simple and complex instructions, short correspondence, and memos. Ability to write simple correspondence and reports. Ability to write well, employing accepted principles of business communications, is preferred.

COMPUTER SKILLS

Experience in applying current computer technology and software applications to essential responsibilities, duties, and tasks. Knowledge and experience with working with computers and software in a Windows environment.  Must be proficient in Microsoft Office.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

INTERPERSONAL SKILLS

Ability to work with a wide variety of people and participate as a team member to accomplish multiple projects and goals. Ability to meet and greet the public in a positive and productive way.

ORGANIZATIONAL SKILLS

Ability to organize tasks and activities essential to performing the specific duties and responsibilities of this job.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to reach with hands and arms. The employee is frequently required to talk and listen. The employee is required to stand; walk moderate distances; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High traffic and multi-tasking functional department.  Busy working environment. Variances from regular working hours may be necessary to fulfill the responsibilities of the position.

 

 


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